Fix Your Apple TV: Troubleshooting Streaming Issues – AppleTV 4 Jailbreak (appletv4jailbreak.com)
You’re sitting comfortably, watching something streamed through your Apple TV, when all of a sudden, the picture cuts out, to be replaced with a gray screen. Perhaps the interruption – a sort of digital “snow” static – fixes itself, and you soon forget about it.
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But what if it doesn’t? What if you can’t watch streamed movies and TV on Netflix, Now TV, or stream movies from your computer via Plex Your Guide To Plex – The Awesome Media Center If you have a lot of locally-saved movies and TV shows, you need to install Plex. And this is the only guide to getting started with Plex you’ll ever need to read. Read More or a similar service?
Here’s how to troubleshoot Apple’s digital box.
Check the Hardware
As with any hardware-related issue, the first thing you should do is ensure that the device is working properly. Both lights should be on, and not blinking; the Status Light on the right (as you look at the Apple TV) can, however, give you some idea as to what the problem might be on second and third generation Apple TVs Apple TV Review and Giveaway Apple introduced its set-top digital media player in 2007, and it’s currently on its third generation of hardware. Read More .
If the light is fully on or off, you can assume that the device is in the corresponding state. A flashing status light, however, delivers more information. While flashing slowly, the Apple TV is starting up. Single flashes that correspond with remote control use indicate that the signal is being received. Three flashes following remote control use means that the Apple TV is rejecting the command.
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Quick flashes of the Status Light inform you that there is a problem. The first thing you should do is attempt to use the remote to Restore the device in Settings > General > Reset.
If this isn’t possible, remove the power cable and leave the device disconnected for a while. Apple TVs are prone to overheating if they’re not stored in a sensible, well-ventilated space, so this cold start can resolve a huge number of issues.
Resetting Apple TV Without a Menu
If the Apple TV isn’t responding to commands from the remote control and “cold starting” doesn’t have the desired effect, you will need to reset the device to factory settings and install the latest software. You can do this by connecting the Apple TV to your computer (Mac OS X or Windows) and running iTunes. A micro-USB cable is required for this, you can pick these up at your local Apple Store or online at Amazon.
With the HDMI and power cables disconnected from your Apple TV, open iTunes on your computer and connect the micro-USB cable What Are the Different Computer Cable Types You Need to Know? Not sure what that cord is for? Here are the most common computer cable types explained, from monitor cables to network cables. Read More from the Apple TV to…
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